Switch IT Privacy Policy (GDPR)
date of entry into force: 11/12/2025
1. Who are we? (Data Controller)
| Information | Detail to be completed |
| Company name | Switch IT S.A. |
| Head office address | 5, rue du Château d’Eau L-3364 Leudelange |
| Registration number (RCSL) | B79773 |
| Data protection contact | ast@switch.lu |
2. Principles of Data Collection
Switch IT undertakes to respect the following principles when collecting and processing your personal data:
• Lawfulness, fairness and transparency: Data is processed lawfully, fairly and transparently.
• Purpose limitation: Data is collected for specified, explicit and legitimate purposes.
• Data minimization: Only data strictly necessary for the purposes is collected.
• Accuracy: Data is accurate and kept up to date.
• Storage limitation: Data is kept for no longer than is necessary for the purposes.
• Integrity and confidentiality: Data is processed in a manner that ensures appropriate security.
3. Data Collected and Purposes
We collect and process the following personal data for the indicated purposes:
| Category of Data | Purpose of Processing | Legal Basis (GDPR) | Retention Period |
| Identification data (Name, First name, Company, Position) | Management of commercial relationship, response to contact requests, sending commercial information (with consent). | Legitimate interest (response to requests) or Consent (prospecting). | 3 years after the last contact |
| Contact data (email address, phone) | Communication and follow-up of requests. | Legitimate interest. | 1 year |
| Connection data (IP address, logs, pages viewed) | Site security, audience statistics, service improvement. | Legitimate interest (security and improvement). | 1 year |
4. Data recipients
Your personal data is intended solely for Switch IT. It may be transmitted to subcontractors (e.g., website host, analytics service provider) who act only on our instructions and who are subject to a confidentiality obligation.
We do not sell or rent your personal data to third parties for marketing purposes.
5. Data transfer outside EU
Your data is stored within the European Union and is not transferred outside the EU.
6. Your Rights (Data subjects rights)
In accordance with the GDPR, you have the following rights regarding your personal data:
• Right of access: Obtain confirmation that your data is being processed and receive a copy.
• Right to rectification: Request the correction of inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”): Request the erasure of your data, under certain conditions.
• Right to restriction of processing: Request the suspension of the processing of your data.
• Right to data portability: Receive the data you have provided to us in a structured, commonly used and machine-readable format.
• Right to object: Object to the processing of your data for reasons relating to your particular situation (especially for commercial prospecting).
• Right to withdraw your consent: Withdraw your consent at any time, when processing is based on it.
To exercise these rights, please contact Switch IT’s data protection officer at ast@switch.lu
7. Right to Lodge a Complaint
If you believe that your rights are not being respected, you have the right to lodge a complaint with the competent supervisory authority in Luxembourg, the National Commission for Data Protection (CNPD).
8. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any modification will be published on this page with a new effective date.